Forum Discussion

Judith_A's avatar
Judith_A
New Contributor
4 months ago

ARE ANY OF YOU TRANSITIONED INCLUDING I PAD AND I PHONE?

I am soooooo frustrated, have spent literally HOURS on fone with the "transition team" and i still can't get cox email on my i phone or i pad. cheeeeeeeeeeeeeez it's ridiculous and if there was any other way to continue with cox without all this frustration and disappointment i would.  why is it sooooo hard that even the transition team guys on the 800 # can't do it in TWO hours!!!!!!??????

  • Hi Judith_A, I apologize you are having trouble getting your email working on your iOS devices after the transition to Yahoo. the instructions for setting up this up on your device can be found at https://help.yahoo.com/kb/ios-iphone-ipod-touch-ipad-sln3700.html We want to make sure this gets fixed Please reach out to us privately. Our email address is cox.help@cox.com we can also be reached at Cox.help on Twitter and coxhelp on Facebook. Please include your full street address where you have service with us and a link to this forum post.

    Greg