Forum Discussion

TroubledInterne's avatar
TroubledInterne
New Contributor
5 years ago

Arris TG1682 & Panoramic Wifi Features Not Accessible

Hello! I began my service with Cox a month ago.  Quickly got set up and since then have been attempting to access the wifi.cox page, as well as the panoramic wifi app to access the parental control...
TroubledInterne's avatar
TroubledInterne
New Contributor

Hello! I am unable to access any features of the panoramic Wifi app, using a fully updated iPhone 11, or the wifi.cox page. I receive the same error using both methods of access, “Settings Currently Unavailable.” 

BrianM's avatar
BrianM
Moderator
5 years ago
It sounds like we may need to take a closer look at your account and potentially submit a ticket to have this looked into. Please email us at cox.help@cox.com with a link to this thread and your home address.

Brian
Cox Support Forum Moderator