Forum Discussion

Major_Steve's avatar
Major_Steve
New Contributor II
6 years ago

Cox Disables SSL and Now iPhone Users cannot use Mail app

I have been a Cox customer for 16 years.  I have had an iPhone for 11 of those years. iPhone Mail has always worked.  On April 24, 2019, Cox updated their email servers to make it more secure.  It is...
vjayh's avatar
vjayh
New Contributor
6 years ago

Anyone have a solution yet?  Any work from Cox?  I can't send thru SMTP using any third party-  like Outlook or Mail (iPhone).  Since Cox changed their security.  

  • Sydney_Sachs's avatar
    Sydney_Sachs
    New Contributor
    6 years ago

    Nope, still struggling to figure this out. So amazing that Cox would leave customers in this position!

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Hi Vjayh, can you please check to see if you can send and receive emails on myemail.cox.net? This is the Cox Webmail Host server. If you can send and receive emails on myemail.cox.net, then we would recommend changing your password, http://bit.ly/2KOrZnd. Please ensure the password matches the incoming and outgoing server settings for your Outlook and Apple mail. Here is a list of acceptable server settings for third-party client devices, http://bit.ly/2KGsVKh. -Kevin M. Cox Support Forum Moderator