Drewsmith64
4 months agoNew Contributor
Internet problems
I have both manually reset my modem and reset my modem through the cox app as well and my internet still is dropping for 2-5 minute intervals every hour.
Hello. I'm sorry to hear you have been having trouble with your internet losing connection. We would be happy to look into this for you and address your concerns. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.