Outgoing Mail "Server Offline"
I’m unable to send mail with Apple Mail (Pop). All settings are correct: Outgoing SMTP Port 465 with SSL enabled and password authentication (correct password is entered). This has worked well fo...
Forum Discussion
Response:
Thank you for that information, upon checking the system information it seems that there is an outage on our email platforms. We apologize for this inconvenience. Our team is working hard in order to fix this issue as soon as possible. Nevertheless if after some hours you keep having this issue, I kindly recommend you to contact us back and we will assist you further.
Also, since the Cox email platform was updated we recommend to our customers to update their device operating systems and third-party applications to the latest versions, including security patches, email client programs, or others.
Cox recommends that our Internet customers use the most current operating systems and applications. Using older versions can prevent our customers from being able to use all the features of Cox products and services.
Also, if you try to access to myemail.cox.net, you may not experience this issue.
the webmail has always worked, at least for me its the phone access
ewesty, when is the outage going to be fixed and why wasn't the Cox rep I spoke to a few minutes ago aware of it?
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THANK YOU!! this at least got my emails back on the phone; now just to be able to send emails back out from the phone...guess we in the hands of cox for that..
