Hi, there. I'm really sorry about the issues you've had with your service and I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.
I sent in my information and the outage stopped for 3 or 4 days but then last friday I had an outage a little longer than 3 hours, but when i left the house a cox truck was at the end of the street so hopefully they found a fix.
