Forum Discussion

John2222's avatar
John2222
Contributor II
9 months ago

POP3 or IMAP for Yahoo email transition

What is the basis for the movement (transition) of emails from Cox to Yahoo?  All our current email accounts are POP3 and emails are stored in a .PST database. Will the Cox software just copy emails...
  • BrianM's avatar
    BrianM
    9 months ago

    Any/all emails stored on our server at the time of the transition will be automatically transferred over to Yahoo at that time. If you use POP3 and do not use the "leave a copy of messages on the server" setting on your mail client, then those emails would just be stored on the device that it was downloaded to originally.  Once the transition is completed to Yahoo you can update your POP3 settings listed here https://help.yahoo.com/kb/pop-access-settings-instructions-yahoo-mail-sln4724.html or if you use IMAP here https://help.yahoo.com/kb/devices-sln3697.html
     

    Do not make any server settings changes in your email program prior to the transition as it will not work with the yahoo settings until then. You will receive a final email to let you know that the transition has been completed and then you will just need to follow the instructions in the email to finish the Yahoo transition.

     

     

     

BrianM's avatar
BrianM
Moderator

Any/all emails stored on our server at the time of the transition will be automatically transferred over to Yahoo at that time. If you use POP3 and do not use the "leave a copy of messages on the server" setting on your mail client, then those emails would just be stored on the device that it was downloaded to originally.  Once the transition is completed to Yahoo you can update your POP3 settings listed here https://help.yahoo.com/kb/pop-access-settings-instructions-yahoo-mail-sln4724.html or if you use IMAP here https://help.yahoo.com/kb/devices-sln3697.html
 

Do not make any server settings changes in your email program prior to the transition as it will not work with the yahoo settings until then. You will receive a final email to let you know that the transition has been completed and then you will just need to follow the instructions in the email to finish the Yahoo transition.

 

 

 

DavidC1010's avatar
DavidC1010
New Contributor
8 months ago

This doesn't work if you use Outlook. There's a new thread that discusses this. 

  • Rdrolet's avatar
    Rdrolet
    New Contributor III
    8 months ago

    David

    Thanks for the heads up. I am reviewing the threads now.

    Brian

    As moderator please reviewing these threads with you colleagues and management. These are real issues and there are many of Cox customers experiencing these issues and many with Outlook as a 3rd party client. We are long time customers and we need answers and clarity, the existing documentation is insufficient, missing details and possibly incorrect. Please update asap. If the servers are not ready to handle pop3 or need to wait 24 hours for some script or process to run than say it. We can follow instructions.

    Otherwise you see whats happening here; many calls, many hours waiting, many calls to Cox and Yahoo and frustration. customers need access to emails for work and other.

    And last, this reflects on the reputation of both Cox and Yahoo. Both companies are going to lose customers and other services.

    Rewrite the documentation and publish it asap.

    Richard