Relocate router

You need to contact Cox and schedule this, these forums are for users to technically assist one another. FYI, you want your router to be located in the most central position in your home, out in the open, and not behind any electronics, (like a tv), and not under anything, like on a shelf in an entertainment center. 

Hi, Nancy. I understand you want to schedule a modem relocation and I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We're happy to schedule you there.