Forum Discussion

Tracipopp's avatar
Tracipopp
New Contributor
4 months ago

When will service come back on

I live in ZIP Code 34482 and the Internet is out and I’m wanting to know when the restoration time is?

  • Hello Tracipopp,
    I'm sorry to hear you're facing any impact to the internet. I understand needing to know if there's a network alert or if there is something else happening impacting the service. If you have access to the Cox App on a mobile device with data, you may attempt signing in to check for network alerts and estimations www.cox.com/residential/learn/cox-app.html. 

    Should you have any issues accessing the App or cannot sign in, then we can help investigate on your behalf. When you have a moment, could you email us at Cox.Help@cox.com with your name, complete address, and the URL to this forum comment?