Why is Cox email marking acceptable email as "Spam"?
I have Spam filtering off but emails that are not spam are being tagged as "Spam". Why? How can I stop this?
Forum Discussion
taffeys,
no. you're not alone. i now have to check my spam folder 3 times a day. and telling it "this is not spam," downloading it to my mail client so i could forward it...with full headers...to "thisisnotspam" was doing no good. i hope you have actually looked at what's in the blocked sites, not just assumed that because you didn't set anything up...nothing's there. that would be logical, but a phone teck walked me thru the settings and we found that cox had set a whole page of blocked addresses...most of which i did not recognize & none of which i had put there. including paypal, amazon, ebay...why would i block that at christmas? i guess i need to look again aas i have been telling cox the "toys for tots" is not spam! among others i receive frequently...always in my spam box. so be sure you looked. it's cox. never assume logic!
