Why is this happening daily?
Every day. The neighborhood goes down at least twice. We’re about to switch to AT&T. Customer support has been zero help.
Forum Discussion
I believe they are experiencing problems due to hacking. You can tell because of same problems and same times. Because the customer can’t protect the signal coming into home to modem this will always happen until cox gets a 24 hr cyber team constantly upgrading and improving security.
I am very sorry to hear that. I rely on my internet heavily so I can certainly understand how inconvenient it can be. We value you and want you to enjoy your service. Please email my team at cox.help@cox.com so we can obtain account details and review further.
Thank you.
