Forum Discussion

DRVEGAS's avatar
DRVEGAS
Valued Contributor
2 years ago

Call history question

Does anyone know how long the call history should take to update after an incoming or an outgoing call takes place?

  • CurtB's avatar
    CurtB
    Valued Contributor III

    When you view Call History with a computer, the website displays the following to indicate you should allow 15 minutes for new activity to appear.  But new activity is usually available in less time than that.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    According to this, it's 15 minuets. No idea in practice though. Also, you might have to download the history to see the latest.

    • CurtB's avatar
      CurtB
      Valued Contributor III

      Until the recent update, it was necessary for some people to download Call History to enable all items for the selected Days to be viewed on the website.  But it was the oldest items that weren't available.  The most recent items could be viewed.

      It's still necessary to scroll down twice to view all activity after changing the number of Days.  Scrolling down at least one item after changing Days will re-size the scroll bar.  All activity for the new Days selection may then be scrolled and viewed.

    • DRVEGAS's avatar
      DRVEGAS
      Valued Contributor

      Thank you mine is updating in about 10 minutes.