Forum Discussion

gizzmo's avatar
gizzmo
New Contributor
2 years ago

Frequently my phone rings once

Then the caller is cut off. They then have to redial. Why is this happening? I do not have that "Robo" service.
DRVEGAS's avatar
DRVEGAS
Valued Contributor

Did you set up and save the number of rings in the voicetools settings?

CurtB's avatar
CurtB
Valued Contributor III
2 years ago

The "Voice Tools" "Configure Rings" setting minimum is 2.

 

  • DRVEGAS's avatar
    DRVEGAS
    Valued Contributor
    2 years ago

    Try setting it to 6 then click on save.  I had the same issue as you and setting it to 6 worked for me.

    • CurtB's avatar
      CurtB
      Valued Contributor III
      2 years ago

      I don't have an issue.  Op said their phone rings once. 

      Did you set up and save the number of rings in the voicetools settings?

      You can't set the phone to ring just once in Voice Tools with "Configure Rings".  Two (2) is the minimum.

      • DRVEGAS's avatar
        DRVEGAS
        Valued Contributor
        2 years ago

        Sorry I replied to the wrong person 😔