Forum Discussion

gizzmo's avatar
gizzmo
New Contributor
2 years ago

Frequently my phone rings once

Then the caller is cut off. They then have to redial. Why is this happening? I do not have that "Robo" service.
CurtB's avatar
CurtB
Valued Contributor III

The "Voice Tools" "Configure Rings" setting minimum is 2.

 

DRVEGAS's avatar
DRVEGAS
Valued Contributor
2 years ago

Try setting it to 6 then click on save.  I had the same issue as you and setting it to 6 worked for me.

  • CurtB's avatar
    CurtB
    Valued Contributor III
    2 years ago

    I don't have an issue.  Op said their phone rings once. 

    Did you set up and save the number of rings in the voicetools settings?

    You can't set the phone to ring just once in Voice Tools with "Configure Rings".  Two (2) is the minimum.

    • DRVEGAS's avatar
      DRVEGAS
      Valued Contributor
      2 years ago

      Sorry I replied to the wrong person 😔