Forum Discussion

melanieandan's avatar
melanieandan
New Contributor
2 months ago

USA won't tune in

I cannot tune in to USA Network- the main alternative to NBC with Olympic coverage.   It's not a cable box issue.  And it ONLY is USA- all other channels work.  Is this an issue for anyone else?  

 

  • CurtB's avatar
    CurtB
    Valued Contributor III
    2 months ago

    USA Network works fine for me.   Do you get an error message?  Is it pixelated?  Black screen?  Can you view the channel on watchtv.cox.com?  It's probably a short-term issue but contact cox.help@cox.com .  Include your full name, the service address and a link to this discussion.

    • melanieandan's avatar
      melanieandan
      New Contributor
      2 months ago

      Thanks for the reply. It's still not working, is now highly pixelated at times, and other times will say "this channel is temporarily unavaiable" -  again all other channels seem to be working, super odd.  I contacted cox help- person tried to reset cable box but didn't work (I've tried taht several times too.)

      • MichaelJ's avatar
        MichaelJ
        Moderator
        2 months ago

        HI melanieandan, feel free to contact our Social Media Team for additional assistance: Facebook, X (formerly Twitter), or send us an email to cox.help@cox.com. Thank y9u,