Auto-Tune to HD doesn’t work
I do not know when this tatted, but relatively recently, my contour cable has stopped auto/tuning to HD. I knew about the setting and it randomly disappeared, I was looking for it because I was trying to turn it back on because I assumed it was turned off. I searched it up and learned they renamed it to “Prefer Best Available Resolution”, I checked the setting and it had been on the whole time but it still doesn’t work. An example of this is when I use voice commands to say a channel name, and it will take me to the standard definition version instead of the high definition version (i.e. saying “TV Land” will take me to Channel 58, not Channel 1058). When it automatically went to the HD Channel variant, it used to also say “auto tuning to HD Channel” or something similar to that. Another example is when I’m trying to look at a TV show to see if it’s on currently, and if I click “watch” it takes me to the standard definition channel (i.e. If I click “watch” so I can watch Seinfeld on TBS, it shows channel 49, not 1049. One thing I also just noticed is that it says “49 TBSHDP”, which I always assumed that the HD was meant to represent “Hight Definition”, but if 49 is high definition, then what is the point of 1049? Restarting my cable doesn’t work.9.1KViews0likes11Comments
How Can I Record by Keyword on Contour?
I see this was a request from 4 YEARS AGO! It is simply lazy by Cox and the vendor of Contour to not have this implemented by now. The first opportunity I can I will leave Cox TV and move to some form of streaming. Prices go up AGAIN and no increased value for the service. So done with it.3.5KViews0likes4Comments
Channel ID
Is there a way I can disable the Logo/Channel ID? Also is there a way I can change the channel without having to "confirm" that I want to change to the channel I typed? These are very annoying features of Contour 2 that really diminishes the TV experience. Installed the Contour 2 two weeks ago. So far, not impressed at all!.1.4KViews0likes1Comment
Cloud Based DVR
Recently my DVR that is cloud based recordings started to jumble, we have missed several different shows on different networks. Shows will jump skip sound is not there and the show will jump to the beginning of the program even though you are actually 45 minutes into the program. When I fast forward you can see what the program should be showing but when you press play it is back to previous see stuff. This is very frustrating and missing shows is maddening. I have tried to watch the missed shows on demand but some aren't there. So why is this happening, COX?What can be done to fix this?867Views1like1Comment
How Can I Record by Keyword on Contour?
I see this was a request from 4 YEARS AGO! It is simply lazy by Cox and the vendor of Contour to not have this implemented by now. The first opportunity I can I will leave Cox TV and move to some form of streaming. Prices go up AGAIN and no increased value for the service. So done with it.