DATA OVERAGE
So my data date range is from the 21st of the month and the 20th of the next month. There is this March 16 to May 15 data pause but my end date for data reset is in the 20th of this month. I am alrea...
Forum Discussion
Hello,
These are great questions. You will have to reach out to us on Twitter at @Coxhelp, visit us on Facebook, or email at cox.help@cox.com with the complete address, primary account holder's name, for your billing questions. To address the additional data package question, you are able to add and remove data plans off of the account as you wish and it will be prorated. If you add it before you go over and then go over, you will not be charged. If you add it before the end of your data usage ends, you will not be charged. You can add it for a month and remove it the next month, there is no required time to have it.
Crystal
Cox Support Forum Moderator
These are great questions. You will have to reach out to us on Twitter at @Coxhelp, visit us on Facebook, or email at cox.help@cox.com with the complete address, primary account holder's name, for your billing questions. To address the additional data package question, you are able to add and remove data plans off of the account as you wish and it will be prorated. If you add it before you go over and then go over, you will not be charged. If you add it before the end of your data usage ends, you will not be charged. You can add it for a month and remove it the next month, there is no required time to have it.
Crystal
Cox Support Forum Moderator
