Internet Outage
Internet has been out over 30 hours. App and alerts are not providing updates. When will the service be restored?
Forum Discussion
Service was restored Tuesday morning (5/28). Service has dropped again and has been down three hours and counting. I understand there was a storm, but ABSOLUTLEY ZERO communication from Cox is completely unacceptable.
Hi a6russe
I apologize for any inconvenience our continued work in the area has caused. I know how difficult it is to wait for updates and service restoration after a big storm. At this time we don't have an estimate for when work will be completed, but Cox.com and the Cox App will be updated as soon as techs can make reliable estimates. When we do not provide an ETR, it is due to the complexity of the work we are actively engaged in.
