Forum Discussion

catmsfa's avatar
catmsfa
New Contributor
4 years ago

When is Cox going to implement Stir/Shaken protocols to prevent Fake ID Callers, which are mostly scammers and telemarketers???

The new Stir/Shaken Protocols to prevent Fake Caller ID used by scammers and telemarketers is supposed to go active this week nationally.  My Apple Cell Phone has already implemented it in early June...
irvinebob's avatar
irvinebob
New Contributor
4 years ago

This has been a constant pain with Cox Residential phone service, even with nomorobo.  Virtually 100% of the scam callers are spoofed to generally disconnected numbers and bogus names.  Like others, we get 5-15 of these irritants each day.

If Cox has implemented STIR/SHAKEN protocols, its implementation is faulty.