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HaydenG's avatar
HaydenG
New Contributor
7 months ago

Cox Mobile Plan without Cox Internet

Im a 4 year Cox Internet Customer and recently added Cox Mobile + a new device. Im moving across my state and Cox doesnt provide Internet Service in this location, would I be able to keep my Cox Acco...
  • BrianM's avatar
    7 months ago

    Yes, however, afterward you cannot:

    - Add a line to the account.

    - Sign up for a new device payment plan with Citizen's Bank.

    - Add Cox Mobile Protection Plan to a new device
     

    You can still:

    - Keep your mobile number

    - Maintain current device payment plan with Citizen's Bank.

    - Purchase a replacement device, as long as the new device is paid in full without a new payment plan.

    - Change data plan (Unlimited, Pay As You GIG).

    - Add, change, or remove their plan (World Plan, Canada & Mexico Plan, Travel Day Pass).

    - Buy accessories.

    - Remove the Device Protection Plan.