Forum Discussion

batemjo's avatar
batemjo
New Contributor
16 days ago

Cox not paying on time

I accepted COX mobile offer of an iphone 16 recently, whereby they make the payment each month on the phone. I was required to create a credit account with something called CITIZENS PAY to finance t...
  • LatitiaS's avatar
    LatitiaS
    16 days ago

    Hi batemjo,

    You have reached the right place.  Well almost.  Please send us an email to cox.help@cox.com and we would be happy to assist with changing your bill date.  We look forward to working with you.  

    Cox Support Forum Moderator 

LatitiaS's avatar
LatitiaS
Moderator

Hi batemjo,

You have reached the right place.  Well almost.  Please send us an email to cox.help@cox.com and we would be happy to assist with changing your bill date.  We look forward to working with you.  

Cox Support Forum Moderator 

batemjo's avatar
batemjo
New Contributor
16 days ago

I sent an email to the address you gave with your name in the subject line and a description of the problem. Hopefully someone will respond,

Thank you.