** internet, may have found problem
We have been having terrible internet service the 8th, and I called to report it on the 9th. Nothing has been done, nobody has even checked outside wiring or the box that serves our small apartment b...
Forum Discussion
I see that we have you setup for a service call. Please let us know if you continue to have trouble afterwards.
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
Doing speed tests and it's now consistently over 10mb up speed.
Also stream testing at 2000 bitrate and 3500 bitrate is smooth as silk. Not a single dropped frame or data packet.
Just prior to 6pm it was varying between 50% to 90% framerate loss and packet losses, even on ping tests it would show 30% packet loss just from using ping www.cox.com -n 30
Now the upstream seems flawless. Now do you believe me that someone was wrong for the past week?
Still, as good as our upload is doing, our download is still only half what it should be, stuck in the 70s and 80s. And I'm a nigh owl, so it's like this even at 3am. Doesn't appear to be tied to traffic congestion.
