Forum Discussion
bigd9834
3 days agoNew Contributor II
I have same thing happening with sb8200, in October it started dropping speed to 30 mbps. This happens about once a week or a month, cox tech was out, checked the line and said the line is good and started recommending that I should use their equipment and blah blah blah. Having a second tech coming out if they dont fix it, i will file a complaint.
- NicholeC3 days agoModerator
I'm sorry to hear you've been having this experience. We hope the tech appointment goes well. If you have any concerns after that is completed, please feel free to email us at cox.help@cox.com. Thank you.
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