Forum Discussion

Bray918's avatar
Bray918
New Contributor III
4 years ago

Acceptable Limits on Correctable and Unorrectable

What is the acceptable amount of correctable and uncorrectable in a 24hr period? I feel like this is extreme. Acquire Downstream Channel 951000000 Hz Locked Upstream Connection OK Operatio...
JonathanJ's avatar
JonathanJ
Former Moderator
@Bray918

We understand your frustration with this situation and like to take a closer look at the modem's performance levels. Please email me at cox.help@cox.com with your service address and name as this will allow us to locate your Cox account and proceed with having this matter addressed. also include a link to this tread.

Jonathan J
Cox Moderator

Bray918's avatar
Bray918
New Contributor III
4 years ago

I appreciate that and I will take you up on it. But, let me take a few readings on the cm600, I want to make sure the new modem isn't bad. I went back to the sb6141 so I could reboot 500 times to stay off certain channels. I bought the new one to see if I could pull IPV6 to get out ahead of everyone else and alleviate the reboots. It didn't work... LOL