Another day, another catastrophic Cox outage
Anybody else on here 12+ hours into yet another crippling Cox outage without any warning or communication whatsoever? How is this acceptable, Cox? The water company doesn't do this. The power compan...
Forum Discussion
Hi, there. I'm really sorry about the issues you've had with your service and I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.
I'm sorry but how is that going to help? I've called your help hotline and was given an auto response that there is an outage in my area that is being worked on "as quickly as possible" (color me unconvinced). Have you guys considered perhaps the fact that these constant outages are entirely the fault of Cox and you should perhaps change your ways so that they don't happen so frequently. Me sending an email isn't going to fix your company.
