Forum Discussion

SueJohnson's avatar
SueJohnson
New Contributor II
10 months ago

Anybody else hate the new webmail interface?

The old interface was one line for each email. The new one has 6 or 7 lines for each email meaning you can only see 2 emails at a time without scrolling. And in my case where I am subscribed to the H...
  • CurtB's avatar
    CurtB
    10 months ago

    When you get to that panel, hover your cursor over All settings ... at the top.  Notice how the cursor changes shape?  That's because it's a link to All settings, 

    1. Click Settings > 2. Click All settings ... > 3. Click Inbox > 4. Uncheck: Show text preview 

    • Click Settings icon
    • Click All settings ... at top of the panel that will be displayed.

     

     

    • Click Inbox (default)
    • Uncheck Show text preview

     

    It takes three clicks.  (Inbox is the settings default).  This is the SOLUTION to your issue.

SueJohnson's avatar
SueJohnson
New Contributor II

I have heard about it but not received any email. And it is not going to happen as I understand it until May which means a lot of frustration for a lot of days until then.

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
10 months ago

It's already starting in OK, RI and VA so I predict a big chunk of people will have transferred in a month or two. Your right that, that is a decent amount of time. I just don't think they will give the option for the old UI. Not only would they have had to save a copy of the old UI but they would have to run a redundant server for it, which would increase cost. Feel free to request it though.

  • SueJohnson's avatar
    SueJohnson
    New Contributor II
    10 months ago

    No say it isn't so - I live in Virginia and not looking forward to that.

  • SueJohnson's avatar
    SueJohnson
    New Contributor II
    10 months ago

    A few minutes after you wrote this I was notified by Cox.  The timing was unbelievable.