Forum Discussion

powell2z's avatar
powell2z
Visitor
4 hours ago

Billing

If my bill is due Thursday and don’t get paid till Friday, will they shut my Internet off?

  • Hi,

    The Cox forums are a place where custemr can ask questions and discuss technical topics related to our service.It's recommended that if you have a question about your bill contact us through chat support, text or call in. We can also assist at cox.help@cox.com 

    If a bill is not paid by the due date we will send reminders and notifications. If the bill continues to be unpaid by the time the next bill is printed, usually about 10 days after the due date then a late fee may be charged and the service may be subject to interruption. 

    Greg