Forum Discussion
CrystalS
4 years agoFormer Moderator
Hello @Ridemcowboy,
I know how frustrating email setup can be after a change in settings. That is a lot of man-hours and if your tech is charging you a lot of money. No worries, I can help and we are here for you. I would first like to ask you to check your outbox for any messages that have gotten stuck there due to not being able to send. Clear them all. Secondly, if you check your email on multiple devices to include your iPhone 12. Please put all other devices in Airplane Mode. This way you are solely working with the iPhone only. Then you the link I have provided to assist you with setting your email up on the iPhone correctly according to the correct platform the email app is using(POP3 or IMAP). If this does not work. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
www.cox.com/.../cox-email-server-settings.html
Crystal S.
Cox Support Forum Moderator
I know how frustrating email setup can be after a change in settings. That is a lot of man-hours and if your tech is charging you a lot of money. No worries, I can help and we are here for you. I would first like to ask you to check your outbox for any messages that have gotten stuck there due to not being able to send. Clear them all. Secondly, if you check your email on multiple devices to include your iPhone 12. Please put all other devices in Airplane Mode. This way you are solely working with the iPhone only. Then you the link I have provided to assist you with setting your email up on the iPhone correctly according to the correct platform the email app is using(POP3 or IMAP). If this does not work. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
www.cox.com/.../cox-email-server-settings.html
Crystal S.
Cox Support Forum Moderator
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