Today I canceled my internet service, cox did not keep their word to keep my price of 29.99 for internet to my new address, then they bill 63.99 since 4 months ago.
I was told that I will keep my 29.99 for my new address, however they have been charge full rate.
really bad practices to keep customers, a cheating company.
I haven't been cheated... Are you sure you communicated with the right people? Did they TRANSFER your services, or did they shut down your old address and start a new line of service for you at the new address? Is there a change of type of service? You should be talking to someone in retention. Kvetching here won't address the issue.
Kvetching
You like that word, don't you? 😁
it's appropriate, and far less ugly than some of the other Yiddish words I grew up learning... <G>
