Forum Discussion
Can someone provide a screen shot of the two first screens (Yahoo mail platform) we are suppose to receive once we get the moved email?
I have been monitoring this forum for the last 2 months and I thought I had a reasonable process (per folks on this forum). however, yesterday I did see a new tread (issues and dead end) about this initial login and setup. I received the third email about 2 months ago.
As I understand 1) we rec the moved email (Yahoo mail platform) = log in with "existing Cox address and existing password" 2) next screen allows us to opt in and ?create new password? with ?new password requirements? and 3) which I presume are listed as well as ?exclusion for historic passwords?
Is that correct? I would appreciate seeing the detail screen shots (devils in the details).
Note also I have an existing yahoo account. My concern is that linking to yahoo mail platform link "might" open existing Yahoo page shows existing account. In that case my plan is to close existing Yahoo account and select add an account on that page. However, my concern is that this "add an account" is not part of the Yahoo mail platform transition workflow.
I do not want to get into some confused account invalid issue (that another individual on this forum encountered - aka "dead end".
If I can see the two or three screen shots, I can see what to expect. Any suggestions welcomed.
Thanks
- coxiscrap17 months agoNew Contributor II
For us and our household in southern Calilfornia area (areas receive the transition at different times) we did not receive a final email from Cox, we received this email below, yesterday. The other indication that the transition actually happened was that was the LAST email I received on my computer and phone. At that point of receiving this email below the server had changed and all of our devices still reflected the Cox server.
So on my phone I followed the first link and there were pages that I wish I could capture for you but I cannot get them back nor can I revisit them. However the first was too enter your email address (Cox address) and your current password (again what you had with Cox). Then the very next screen was prompting you to change your password.
I then tried to manually change server settings in my Samsung S22 phone email app to no avail. What worked was deleting the account and adding a new one and choosing Yahoo email as the provider. It automatically set the server settings and my phone email was up and running again.
I also installed the Yahoo phone email app (which I will delete because its not needed) before I figured out my samsung email app just so I could verify my settings work on Yahoo. On the Yahoo app I saw my emails so then I proceeded to try to change the samsung email app which eventually worked as I described.
I have not tried our PC email applications yet (Outlook 365 and Outlook 2016) but I expect that to not be smooth either. My best advice to anyone is comb the web for forums and try what people are doing. If you happen to get hold of someone at Yahoo that can help then good luck. Don't waste your time with Cox because at least tier 1 help is useless. They are not trained for such things other than "press the shiny button" type of instructions.
(my transition has happened email... from Yahoo not Cox. never got one from Cox)
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