Hello all ive had cox Gigablast for like 7 years now over copper wire even though they pulled fiber past my backyard before i got gigablast service apparently they claim licensing issues with my loc...
ok so after 3 visits from cox techs one of which was here for a whopping 7 minutes between supposedly calling to notify they were here one hour and 42 minutes into my window and cancelling the ticket they reworked all connections in outside supply box on my house replaced connectors replaced a section of coax that transitions underground swapped out the arris tm3402a im still getting streaming freezes on gigablast service and disconnects here is the modem stats from the last 37 hours
ive now got increase of about 6dBmV on the channels and a loss of 7dB in the snr and still getting errors 4 No Ranging Response received - T3 time-out 6 US profile assignment change. 3 CM-STATUS message sent. Event Type Code: 16 and 4 CM-STATUS message sent. Event Type Code: 24