Yes Erica, I sent emails to my Cox account from every other email account that I have. Everything was received immediately EXCEPT for messages from my Hotmail accounts.
FYI I spoke to a Tier 2 person tonight who explained that Cox has been limiting the incoming email from the Microsoft email servers (hotmail.com, outlook.com, msn.com). There is no estimate for when this will be resolved. It was decided to do this because of excessively high volume of incoming messages. I have never heard of an email provider doing this before. But the failure to inform the users is a worse problem. I had to work really hard to get to an answer on this.
Running into the same issue Melman1 is reporting; emails from an msn.com address are being blocked by cox's mail servers with code CXCNCT. Is anyone at Cox looking into this?
As of about 2 hours ago (2 PM MST Thurs April 4), messages from hotmail.com are coming in with no delay. The test messages that I mentioned in my previous post were also received.
