Forum Discussion
EricaW
Former Moderator
Hi Melman1,
Have you had the opportunity to send a message to one of the affected addresses, making it the only recipient at the time?
Erica
Cox Support Forums Moderator
Have you had the opportunity to send a message to one of the affected addresses, making it the only recipient at the time?
Erica
Cox Support Forums Moderator
Melman1
6 years agoNew Contributor II
Yes Erica, I sent emails to my Cox account from every other email account that I have. Everything was received immediately EXCEPT for messages from my Hotmail accounts.
FYI I spoke to a Tier 2 person tonight who explained that Cox has been limiting the incoming email from the Microsoft email servers (hotmail.com, outlook.com, msn.com). There is no estimate for when this will be resolved. It was decided to do this because of excessively high volume of incoming messages. I have never heard of an email provider doing this before. But the failure to inform the users is a worse problem. I had to work really hard to get to an answer on this.
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