Forum Discussion

Melman1's avatar
Melman1
New Contributor II
6 years ago

Cox not receiving emails from Microsoft (hotmail.com, msn.com)

For a message sent from a msn.com account to a list that includes multiple cox.net addresses, eventually a non-delivery notice comes back saying all the cox.net recipients were unreachable.  The mess...
EricaW's avatar
EricaW
Former Moderator
Hi Melman1,

Have you had the opportunity to send a message to one of the affected addresses, making it the only recipient at the time?


Erica
Cox Support Forums Moderator
Florp's avatar
Florp
New Contributor
6 years ago

Running into the same issue Melman1 is reporting; emails from an msn.com address are being blocked by cox's mail servers with code CXCNCT. Is anyone at Cox looking into this?

  • Melman1's avatar
    Melman1
    New Contributor II
    6 years ago

    As of about 2 hours ago (2 PM MST Thurs April 4), messages from hotmail.com are coming in with no delay.  The test messages that I mentioned in my previous post were also received.