Forum Discussion

SooryaRavi's avatar
SooryaRavi
New Contributor II
5 years ago

Cox panoramic Gigablast BLOCKING apps. Cannot use Fate/Grand Order, have issues with YouTube, extra emails as well as other gacha games. This is a DEALBREAKER.

Hello. I switched from AT&T to Cox and am deeply regretting it. I even pay more for Cox. I've tried disabling the advanced panoramic security, setting up a DMZ for my affected devices as well as spli...
apps
Fgo
Gacha
SooryaRavi's avatar
SooryaRavi
New Contributor II

I can't even download stuff from Google Drive through my phone with Cox. I could do all of these things with AT&T. 

MichaelJ's avatar
MichaelJ
Moderator
5 years ago
Hi SooryaRavi, can you provide any additional details? What error message are you getting?

Thank you,

Mike J.
Cox Support Forums Moderator
  • SooryaRavi's avatar
    SooryaRavi
    New Contributor II
    5 years ago

    I'm not getting an error message. It just won't connect. The gacha games say connecting error. Download files from drive says unknown error occurred. Yet using a VPN bypasses all this. 

    • ChrisL's avatar
      ChrisL
      Former Moderator
      5 years ago
      I'd suggest trying to do a factory reset on the Panoramic Wifi gateway then tests again to see if it'll connect.

      -Chris
      • SooryaRavi's avatar
        SooryaRavi
        New Contributor II
        5 years ago

        I tried this. I've tried many other solutions on my own. I still have no resolution other than using a VPN. I will be cancelling my subscription if nobody gets back to me, it seems calling your support doesn't help so I'm turning to this forum again.

  • SooryaRavi's avatar
    SooryaRavi
    New Contributor II
    5 years ago

    Also the app AI DUNGEON isn't working without a VPN either. I don't know what filter you guys have on my connection but this isn't usable for me.