Cox Plant issues?
when customer support refers to "an issue at the plant", what does this mean exactly?
Is there many plants across my state, or 1 main plant in the country or state?
And how likely is it that work...
Forum Discussion
To me, that's a very good update for your issue. The "plant" is a network infrastructure. It's circuits, nodes, gateways, headends, etc. Just as the Internet in general, the Cox network is a network of networks connected with long-haul circuits.
"Plant" is just a metonym for the Cox network.
Just to clarify...ive been having these issues for years. Its only now that covid is around and everyone being online contesting networks that has made my intenet just complete garbage.
But on this particular topic, they've been saying this same thing for a few weeks now.
The last time they came and tested my ljnes at the street, they detected jitter and alot of noise in the lines, thus provoking the senior tech on my case to call it in for a fix. This would take weeks and weeks to resolve?
