Forum Discussion

HomelessDUD's avatar
HomelessDUD
New Contributor
7 years ago

Cox set up router did not leave login info

Cox came to my house to set my internet up last year. They used a router i supplied, ASUS AC3100, they changed the username and password on the router from the default and did not leave the information behind for our access. Is there any way to find this information?

  • Bruce's avatar
    Bruce
    Honored Contributor III
    7 years ago

    Unless they wrote on the documentation for the modem or receipt, you won't find it.  Reset the router.

  • Karen_R's avatar
    Karen_R
    Former Moderator
    7 years ago
    Hello HomelessDUD,

    Thank you for contacting Cox Forum Support. I can take a look into this for you. Please email cox.help@cox.com your full name and address. Thanks


    Karen
    Cox Forum