My service is still spotty . I have to reboot my modem every 10 minutes to get service. Cox tried to fix the area problem, but my service hasn't improved. They should cut my bill in half for all the trouble they put me through. I'm going to have to get another provider since cox does't.
Hi, I am sorry that you are experiencing this issue with your services. We want to make this right. Please know the purpose of the Cox community forums is to allow customers to discuss technical topics related to residential Cox services with other customers and we encourage our users to assist each other where possible via this avenue.
Billing, account and some service issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. You can also reach us on Titter/X @CoxHelp, or visit us on Facebook.
