Forum Discussion

taylortime's avatar
taylortime
New Contributor
4 months ago

Coxwifi hotspots Don't work...

     I see the map and it's covered with COXWIFI HOTSPOTS.  I live in the Las Vegas, Henderson Nevada area.  I also have panoramic wifi.  I have tried for 3 years,  I've called for help while I am out but to no avail.  I would REALLY like to utilize this service that I am paying for.  I have noticed that many people can not access it.  Is there anyone out there (that isn't paid by cox)who can use it.  My home internet when I use my personal wifi username and password works fine.  I am using a android samsung galaxy A14.

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    4 months ago

    The Cox WiFi hotspot requires you using your Cox username/pwd, NOT your WiFi name and pwd. 

  • JulianN's avatar
    JulianN
    Moderator
    4 months ago

    Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post at Cox.Help@cox.com for further assistance. Thank you!