Disappointing chat service.
Disappointing chat service. I kept being told to hold until the session timed out. The next rep did not apologize for the inconvenience. I was being put on hold too. So I gave up.
Forum Discussion
Hello Kiowa1,
The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. I regret to hear about your experience. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
Mary
Cox Support Forums Moderator
The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. I regret to hear about your experience. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
Mary
Cox Support Forums Moderator
