DOCSIS Network Access Enabled Denied
North Phoenix here, with some history first.
Service at this residence for over two years, same setup, no changes, with exception of modem upgrade six months ago.
Home run from the "modem" the ...
Forum Discussion
Do you still have your previous modem from 6 months ago? If so, install it for a test.
Yes, though unfortunately Cox no longer supports it.
From 6 months ago? What's its make/model?
The old "modem" was taken offline six months ago, but is not six months old. I will take a look in a bit, but Cox send emails and snail letters to upgrade or they'd send a new modem, change my plan and charge me for the modem.
That's why I brought my own, and I do not want to extend my contract as I am moving out of service area within a year.
i understand your previous modem wouldn't be 6 months old; however, if Cox supported it 6 months ago, Cox would still support it. Heck...Cox would probably still support a D2.
If you have a spare on-hand...(spare a square?)...I only want to play swaptronics to test your current modem because 31 dBmV seems kinda low.
