Forum Discussion

amt1a351's avatar
amt1a351
New Contributor
5 years ago

Does my modem status look correct?

Hello, I was wondering if someone could look at my modem status and tell me if everything looks good as I am not super smart of these kind of things.  A few things that caught my attention was the ...
Bruce's avatar
Bruce
Honored Contributor III
5 years ago

Only Cox can give you the acceptable range of signal strength based on your plan, location and equipment.  If your signal is in-spec...albeit the low end...they're not going to tweak it.

  • amt1a351's avatar
    amt1a351
    New Contributor
    5 years ago

    I am chatting with Cox online now and they act like they don't know what i am asking for.  all she says is everything looks good on her end

    • Bruce's avatar
      Bruce
      Honored Contributor III
      5 years ago

      That's a Chatbot.  Call Cox.