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redwagon's avatar
redwagon
New Contributor
4 years ago

EBB stalled in San Diego - is COX 'slow-walking' applying credit?

So I have spoken to numerous customer service reps at COX since May and basically they keep saying that the EBB credit ( $50) will be on NEXT bill. HAHA  3 months later still getting same speech -'ne...
CrystalS's avatar
CrystalS
Former Moderator
4 years ago
Hello @Redwagon,

I know this is a frustrating issue and we can help. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers.

Crystal S.
Cox Support Forum Moderator