Email server Not Found
Logged into account successfully, but receiving error message when attempting to access email. "Not Found The requested URL /affwebservices/public/saml2sso was not found on this server.".
Forum Discussion
I got this same error message yesterday (1/11/2021) using Chrome on a Windows 10 PC, and called Cox and was told by the agent that it failed for her too. It fails typing "myemail.cox.net" into the browser address bar, or by clicking the "webmail" icon when logged into cox.net. It fails both using an incognito browsing tab, and also a normal tab. The agent said there was planned email maintenance overnight, and no workaround, so just wait and try again today. I tried again today, and it still fails the same way. I talked to another agent today who suggested trying a different browser. That worked (using Microsoft Edge on the PC, or using Safari on my iPhone). I see the recommendation for clearing all browsing cache and cookies and restarting Chrome. I have a lot of windows open, so am reluctant to do that. Is there anything more surgical, like removing a specific cookie that would solve the problem?
- You can try deleting just the cookies for cox.com by this method: support.google.com/.../95647
Brian
Cox Support Forum ModeratorI am having the same issue on Firefox. I can access my email on my Kindle Fire. I have cleared the cache and cookies....I have gone as far as the free "help"....and refuse to spend $10 a month when this is a Cox screw up.......Wish I lived in an area that had options other than Cox for internet and TV
- @Dogbyte1
Try using this in the browser and see if you can access webmail myemail.cox.net.
Jonathan J
Cox Moderator
Thanks BrianM.
It seems to be working today on Chrome, without needing to delete any cookies or cache or bookmarks or anything else.
- @User101
That's great to hear please let us know if you have further issues.
Jonathan J
Cox Moderator
