Forum Discussion

Keith_Thompson's avatar
Keith_Thompson
New Contributor
15 hours ago

Email transferred to Yahoo originates with my wife's name

Transferred email to Yahoo awhile ago while my Cox account was in my (now deceased) wife's name. Everything I can change in Yahoo says its in my name but my wife's name keeps coming up as the sender of my emails. I've since transferred the Cox account to my name.

Is there a simpler way of getting her name off the Yahoo account than closing it and re-opening it again?

  • RobertS1's avatar
    RobertS1
    Moderator
    3 hours ago

    Hello Keith, I apologize that you are having issues with her name coming up as the sender. We truly value our customers and want you to always feel that way. I want to help make this right. If you would like send me an email at cox.help@cox.com with your full name and address I would love to try and assist you.