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sobwom's avatar
sobwom
New Contributor
2 years ago

Extreme incoming email delay or undeliverable

I am seeing 10-20 hours delay in receiving TFA emails, or not receiving them at all, from @tmcaz.com and delivery failure due to taking over 24 hours for emails from @arizona.edu How can I get this...
sobwom's avatar
sobwom
New Contributor
2 years ago

For example, I got the following at 10:02 AM MST today (2023-08-12):

Diagnostic information for administrators:

Generating server: DS7PR19MB5830.namprd19.prod.outlook.com
Total retry attempts: 15

<username>@cox.net
Remote server returned '550 5.4.300 Message expired -> 451 4.2.0 cxr-ibgw-6007a.stratus.cloudmark.com 40.107.92.124 AUP#??'


Original message headers:

Received: from DS7PR19MB6280.namprd19.prod.outlook.com (2603:10b6:8:97::5) by  DS7PR19MB5830.namprd19.prod.outlook.com (2603:10b6:8:79::6) with Microsoft  SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id  15.20.6678.22; Sat, 12 Aug 2023 05:03:32 +0000
ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none;  b=BA83jxhGb9b3SuenARBe2INGke2xPpUaWbRUbQVWi7fc4dGS/LNEX4817Th9m1oZXGcg/KsR05LgpmHQLKsvbmLZIGykyd7CJRHz/5cf9RKQwh75vkrpPJkYkmPDo0bhCRXa7Byk+WLfDYkx8+aubu7MNC9Upkod4cxlJqIBgFyuK2AyIvOpny0Cyp/a427TAxIDZP7z28pfu4B5i3Ci+Q7PTexuhi+P1VreESolpABqP2QYIpD0nwjJx7fupGu1xYhTmSjupjezxLfHqHhfe++h6enXnK0qPGkfr4BhqmXX/kjhIShAH8sRVnUGUxfiioPyB5fhp6n+GInAtlmHxQ==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;  s=arcselector9901;  h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1;
 bh=XGrNlzDf0BThZLuP5i6Lg2hs3/LOasnbFhzrQT0xeTI=;
 b=DGOwlV28LkOVJi8+6Ble++tvTZmrGGotF5dg8tlqblmS9UjeNDQ5WekKOXtWi6fsEzWsigPcW6yVyp+xS3PAc4CcULYPm4ujiQXBPVv21R4/xyu7anUrWfg+XE2yLDiCrVWMkEejlmiIoefPNBFLZeaMScwUymQwAz3fy559hMD+spEOGjRkmbLmWdcrWFFloASiPMYV7PJP5/5T2bt9R9OSUWAwdVA2wn+gItQMgfGa85CyMtIsYSIg23PFadcG/IUTpBqAYQJ+BoQFDs/+e6c4sejvoNRnxv2aqAoka6xms7OlvByqWaO1qiNZ1YQVbEzFpJTuB68G8E+7hFQcFQ==
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass  smtp.mailfrom=arizona.edu; dmarc=pass action=none header.from=arizona.edu;  dkim=pass header.d=arizona.edu; arc=none
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=arizona.edu;  s=selector1;  h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
 bh=XGrNlzDf0BThZLuP5i6Lg2hs3/LOasnbFhzrQT0xeTI=;
 b=tCLGghR5jRVHRWWRY8rgc99unxpoH4tPqdqUhvmugVlWtC1fTVazUrumpKJSHVQuirXKylZsZ1uqaqX0jL/OO7ROYr8EcTkEIt9Oi4szVS8v6SOGkNcLOI/mfGWTxSAG+wfSE/nY9z1a9erHBzuOByQ5cSFueoX3rIwsPeD92pY=
Received: from BYAPR19MB2919.namprd19.prod.outlook.com (2603:10b6:a03:b4::26)  by DS7PR19MB6280.namprd19.prod.outlook.com (2603:10b6:8:97::5) with Microsoft  SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id  15.20.6652.30; Fri, 11 Aug 2023 17:01:27 +0000
Received: from BYAPR19MB2919.namprd19.prod.outlook.com
 ([fe80::95fc:e3b0:22d7:a686]) by BYAPR19MB2919.namprd19.prod.outlook.com
 ([fe80::95fc:e3b0:22d7:a686%4]) with mapi id 15.20.6652.029; Fri, 11 Aug 2023
 17:01:27 +0000
From: <userrname@arizona.edu>
To:  <username@cox.net>
Date: Fri, 11 Aug 2023 17:01:27 +0000