Extreme incoming email delay or undeliverable
I am seeing 10-20 hours delay in receiving TFA emails, or not receiving them at all, from @tmcaz.com and delivery failure due to taking over 24 hours for emails from @arizona.edu
How can I get this...
Forum Discussion
From here;
If you are having problems with email delivery send us an email at unblock.request@cox.net for assistance. Your email must contain all of the following information in order for us to process your request.
First name
Last name
Email address
Phone number
Domain
IP/CIDR range of outgoing email servers
From the following choices, indicate the item that best describes the issue you are experiencing.
My IP address is being blocked
My domain is being blocked
My email is being marked as spam
My email is not arriving to the intended recipients
My email is being delayed
Other
Include a detailed description of the issue you are experiencing, such as the date and time when the problem began and the corrective action that has been taken.
Include email server logs related to the issues.
Sender or Recipient 'email address'?
And since I do not run the servers, how should I know/find out the 'IP/CIDR range of outgoing email servers'?
Just refer them to your post or include the text of the rejection email in your response. I'm thinking that should tell them everything they need to know to address the problem.
