Forum Discussion

LBE's avatar
LBE
New Contributor
5 years ago

Frequent Intermittent Internet Outages in Phoenix Area

I have had Cox for internet about 2-3 yrs, and on the Gigablast plan for about 1yr.  For the most part everything's been fine. I work from home f/t and would be aware if there had been prior issues. ...
roobertphx623's avatar
roobertphx623
New Contributor
5 years ago

Having the same exact issues it’s keeps cutting off and on through out day very frustrating 

  • BenS1's avatar
    BenS1
    Former Moderator
    5 years ago
    Hi @Roobertphx623
    When you say it is cutting off are you referring to a wifi connection or is your modem resetting several times during the day? Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem?

    Ben S.
    Cox Support Forums Moderator