Forum Discussion

LBE's avatar
LBE
New Contributor
5 years ago

Frequent Intermittent Internet Outages in Phoenix Area

I have had Cox for internet about 2-3 yrs, and on the Gigablast plan for about 1yr.  For the most part everything's been fine. I work from home f/t and would be aware if there had been prior issues. ...
LitAsFck's avatar
LitAsFck
New Contributor II

This all week!

I just moved into my new place and it's been spotty and dropping since I moved in.  There's a TV outage around here but I don't know if that matters.  All I know is I've had one work order just randomly disappear and another was rescheduled due to this TV outage.  Frustrating to say the least.

SharonL's avatar
SharonL
Former Moderator
4 years ago
Hello,

Thank you for reaching out to the Social Media Team. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
 
Thank you.

Sharon
Cox Support Forum Moderator