WhyCoxWhy1, I am sorry this was your experience with us. I understand losing such a large discount can cause sticker shock once it goes way. I'd be upset as well if this was the customer service I experienced after. I am glad you were able to find something you liked on our website. This is a good option and something we do like to promote, being self sufficient. We do apologize that you were not told about it and had to find it on your own. If you have any other questions or concerns, feel free to send us an email to Cox.Help@Cox.Com with your full name, address and link to this forums.
